At Lili Treks, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect
When you visit our website or place an order, we may collect the following information:

• Name

• Contact details (email address, phone number, delivery address)

• Order and delivery details

• Communication records when you contact us

We do not collect or store any payment or credit card information.

How We Use Your Information
We use the information we collect for the following purposes:

• To process and deliver your orders

• To communicate with you about your orders or inquiries

• To improve our website and customer service

• To send updates or promotional messages (only if you opt in)

Sharing Your Information
We do not sell, trade, or rent your personal information. Your data may be shared with trusted third-party logistics partners solely for the purpose of fulfilling your orders.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory obligations.

Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing emails by:

• Clicking the “unsubscribe” link in our emails

• Contacting us directly at [email protected]

Please note that transactional communications related to your orders may still be sent even if you opt out of marketing emails.

Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

International Users
As a global company, we may transfer your information to countries outside your own. We ensure appropriate safeguards are in place to protect your information.

Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Changes to This Policy
We may update this Privacy Policy from time to time.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]